Dona Paulina

This environment, tall, such a location, eating so good, the price is not high, what are you waiting for!

The last weekend of May I decided to go back to Pincho Factory, which I had not been in months! We had a problem getting through on their phone line, but I figured that multiple customers wanted their food as well. When I got there the gentleman did not make me wait in line due to me having a take-out order. He was very helpful in assuring that my order was correct. We waited longer than anticipated; the gentleman approached my mother and I and asked if we would like something to drink while we waited. We denied this offer, but thank him fro his generosity. About 15 minutes later I walked over to the counter and how much longer the food was going to take, we had placed a big order, the cooks over heard the conversation and apologized that they food was taking a while. They had started on my order late. When the food was finally ready the gentleman walked over to my table, brought the bag over, and asked if I needed anything else. Considering the number of times that I have been to Pincho Factory I had never had such great service. I rather drive to this location even if one of the other ones if closer to me. Of course the food was phenomenal like always!

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Their food is delicious and cooked with many home flavored sauces. Just realize that this local restaurant has been open and owned for over 40 years. So, the ambiance though family style is just a local restaurant.

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